THE ROLE OF WORK STRESS MANAGEMENT TRAINING ON IMPROVING THE PERFORMANCE OF FIELD OFFICERS AT GEDEBAGE BANDUNG LANDFILL

Abstract

ABSTRAK

Pengelolaan sampah di Kota Bandung dikelola dengan membuat beberapa tempat penampungan sementara (TPS) dan tempat pembuangan akhir (TPA).  Dari sekian banyak TPS yang dinilai kinerjanya menurun adalah TPS Gedebage. Penelitian ini adalah hasil pengembangan dari  pengabdian kepada masyarakat yang dilaksanakan untuk menanggulangi tingkat stress kinerja petugas lapangan pengangkut sampah. Adapun jenis penelitian adalah kuantitatif, dengan menelaah peran pelatihan penanggulangan stres kerja pada peningkatan kinerja petugas lapangan di TPA Gedebage, Bandung. Kumpulan Subyek penelitian yang ditelaah adalah petugas kebersihan lapangan di Kelurahan Cisaranteun Kidul, dengan menggunakan teknik sampel sampling jenuh diperoleh sebanyak 37 orang sampel. Dalam menganalisis data yang diperoleh, dibutuhkan data yang mempunyai tingkat akurasi yang baik dan dapat dipercaya agar hasil penelitian mampu mengambarkan kondisi yang sebenarnya terjadi pada objek penelitian, adapun penelaahan data dalam penelitian ini menggunakan teknik deskriptif dan verifikatif. Temuan dalam penelaahan yaitu pelatihan penanggulangan stres kerja yang diikuti oleh petugas lapangan angkutan sampah Perusahaan Daerah (PD) Kebersihan Kota Bandung UPT Gedebage dapat dinyatakan menurunkan tingkat stress kerja. Berdasarkan hasil penelitian secara parsial menunjukan bahwa pelatihan penanggulangan stress kerja berpengaruh signifikan terhadap kinerja petugas pada bagian pengangkutan sampah (pengemudi Triseda) yang bertugas di Kelurahan Cisaranteun Kidul, Bandung.

Kata kunci: pelatihan, stress kerja, kinerja pegawai.

ABSTRACT

Waste management in the city of Bandung is managed by making several temporary shelters (TPS) and final disposal sites (TPA). One of the polling stations whose performance has decreased is the Gedebage TPS. This exploration is the consequence of the advancement of community service which is carried out to overcome the stress level of the performance of the waste transporter field officers. To complete this research, the method used is a quantitative method, where the object to be studied is the role of work stress management training in improving

the performance of field officers at Gedebage TPA, Bandung. The populace that will be utilized in this review is the waste transportation officer (Triseda driver) on duty in Cisaranteun Kidul Village, using a saturated sampling technique, 37 samples were obtained. In analyzing the data obtained, it takes data that has a good level of accuracy and can be trusted so that the research results are able to depict the real conditions that happen in the object of research, while the data analysis techniques in this study are descriptive and verification analysis. The findings in this study are that the training for dealing with work stress, which was attended by field officers of the Regional Cleanliness Company (PD) of Bandung City, UPT Gedebage, can be stated to reduce the level of work stress. Based on the results of the partial study, it showed that the training to overcome work stress had a significant effect on the performance of officers in the waste transportation section (Triseda drivers) who served in Cisaranteun Kidul Village, Bandung.

Keywords: training, job stress, employee performance.