Penggunaan Big Data dan Machine Learning dalam Perumusan Kebijakan Publik: Tinjauan terhadap Prinsip Partisipasi Warga Negara
Keywords:
big data, machine learning, public policy, citizen participation, digital government, algorithmic governanceAbstract
This study aims to analyze the use of big data and machine learning in public policy formulation by positioning citizen participation as a foundation of democratic legitimacy. The study responds to the growing assumption that data-driven policy is more objective, efficient, and rational, while it may also narrow public participation when governmental decisions rely excessively on digital data and algorithmic recommendations. This research employs a qualitative method with a normative-conceptual approach and library research. The data sources consist of legal materials, policy documents, and academic literature related to big data, machine learning, public policy, digital government, algorithmic governance, and citizen participation. The analysis is conducted through qualitative content analysis and normative interpretation to assess the relationship between analytical technology and participatory principles within the public policy cycle. The findings show that big data and machine learning can strengthen problem identification, agenda setting, policy formulation, implementation, and policy evaluation. However, these technologies also create risks of technocratic policymaking, data bias, underrepresentation of vulnerable groups, weak accountability, and the reduction of citizen participation into mere digital data. This study argues that data-driven policy must preserve public consultation, data correction, citizen objection, decision explanation, and public deliberation. The contribution of this study lies in framing citizen participation as a normative limit on the use of big data and machine learning in public policy formulation.
Downloads
References
Arana-Catania, M., van Lier, F. A., Procter, R., Tkachenko, N., He, Y., Zubiaga, A., & Liakata, M. (2021). Citizen participation and machine learning for a better democracy. Digital Government: Research and Practice, 2(3), Article 27. doi: 10.1145/3452118
Benlahcene, A., Awang, A. H., & Saad, S. (2024). Citizens’ e-participation through e-government services: A systematic literature review. Cogent Social Sciences, 10(1), Article 2415526. doi: 10.1080/23311886.2024.2415526
Bruun, M. H. (2024). Algorithmic governance, public participation and trust: Citizen–state relations in a smart city project. Social Anthropology/Anthropologie Sociale, 32(4), 13–30. doi: 10.3167/saas.2024.320402
Buttow, C. V. (2024). Data-driven policy making and its impacts on regulation: A study of the OECD vision in the light of data critical studies. European Journal of Risk Regulation. doi: 10.1017/err.2024.73
Chao, K., Sarker, M. N. I., Ali, I., Firdaus, R. B. R., Azman, A., & Shaed, M. M. (2023). Big data-driven public health policy making: Potential for the healthcare industry. Heliyon, 9(9), e19681. doi: 10.1016/j.heliyon.2023.e19681
Cordella, A., & Gualdi, F. (2025). Policymaking in the digital era: Exploring techno-legal assemblages and their impact on policy formulation. Government Information Quarterly, 42(2), 102023. doi: 10.1016/j.giq.2025.102023
Criado, J. I., Sandoval-Almazán, R., & Gil-Garcia, J. R. (2025). Artificial intelligence and public administration: Understanding actors, governance, and policy from micro, meso, and macro perspectives. Public Policy and Administration, 40(2), 173–184. doi: 10.1177/09520767241272921
De Almeida, P. G. R., & dos Santos Júnior, C. D. (2025). Artificial intelligence governance: Understanding how public organizations implement it. Government Information Quarterly, 42(1), 102003. doi: 10.1016/j.giq.2024.102003
Decker, M. C. (2025). Procedural fairness in algorithmic decision-making: The role of fair procedures in automated public decisions. Ethics and Information Technology, 27, Article 12. doi: 10.1007/s10676-024-09811-4
Fantechi, F., & Cusimano, A. (2025). The counterfactual challenge: How machine learning can enhance policy evaluation. Journal of Policy Modeling. doi: 10.1016/j.jpolmod.2025.05.007
Hossin, M. A., Du, J., Mu, L., & Asante, I. O. (2023). Big data-driven public policy decisions: Transformation toward smart governance. SAGE Open, 13(4). doi: 10.1177/21582440231215123
Iwan-Sojka, D. (2025). The inclusive data governance models for algorithms: A dream of the already convinced or a realistic way of action? Information & Communications Technology Law, 34(1), 3–16. doi: 10.1080/13600834.2024.2406668
Kandt, J., & Batty, M. (2021). Smart cities, big data and urban policy: Towards urban analytics for the long run. Cities, 109, 102992. doi: 10.1016/j.cities.2020.102992
Leoni, F., Carraro, M., McAuliffe, E., & Maffei, S. (2023). Data-centric public services as potential source of policy knowledge: Can “design for policy” help? Transforming Government: People, Process and Policy, 17(3), 399–411. doi: 10.1108/TG-06-2022-0088
Nieuwenhuizen, E. N., Meijer, A. J., Bex, F. J., & Grimmelikhuijsen, S. G. (2025). Explanations increase citizen trust in police algorithmic recommender systems: Findings from two experimental tests. Public Performance & Management Review, 48(3), 590–625. doi: 10.1080/15309576.2024.2443140
Ongena, G., & Davids, A. (2023). Big data analytics capability and governmental performance. International Journal of Electronic Government Research, 19(1), 1–20. doi: 10.4018/IJEGR.321638
Pislaru, M., Vlad, C. S., Ivascu, L., & Mircea, I. I. (2024). Citizen-centric governance: Enhancing citizen engagement through artificial intelligence tools. Sustainability, 16(7), 2686. doi: 10.3390/su16072686
Safaei, M., & Longo, J. (2024). The end of the policy analyst? Testing the capability of artificial intelligence to generate plausible, persuasive, and useful policy analysis. Digital Government: Research and Practice, 5(1), 1–35. doi: 10.1145/3604570
Schmeling, J., al Dakruni, S., & Mergel, I. (2025). Data collaboration in digital government research: A literature review and research agenda. Government Information Quarterly, 42(3), 102063. doi: 10.1016/j.giq.2025.102063
Shin, B. (2025). Exploring the potential of machine learning to reduce administrative burden in participatory budgeting: A case study of Seoul. Journal of Public Budgeting, Accounting & Financial Management, 38(1), 1–28. doi: 10.1108/JPBAFM-09-2024-0188
Shin, B., Floch, J., Rask, M., Bæck, P., Edgar, C., Berditchevskaia, A., Mesure, P., & Branlat, M. (2024). A systematic analysis of digital tools for citizen participation. Government Information Quarterly, 41(3), 101954. doi: 10.1016/j.giq.2024.101954
Sidhu, D., Magistro, B., Stevens, B. A., & Loewen, P. J. (2024). Why do citizens support algorithmic government? Journal of Public Policy, 44(3), 659–677. doi: 10.1017/S0143814X24000114
Sieber, R., Brandusescu, A., Sangiambut, S., & Adu-Daako, A. (2025). What is civic participation in artificial intelligence? Environment and Planning B: Urban Analytics and City Science. doi: 10.1177/23998083241296200
Tangi, L., Rodriguez Müller, A. P., & Janssen, M. (2025). AI-augmented government transformation: Organisational transformation and the sociotechnical implications of artificial intelligence in public administrations. Government Information Quarterly, 42(3), 102055. doi: 10.1016/j.giq.2025.102055
Zhang, Z., & Zhang, T. (2025). Big-data-assisted urban governance: A machine-learning-based data record standard scoring method. Systems, 13(5), 320. doi: 10.3390/systems13050320
Zuiderwijk, A., Chen, Y. C., & Salem, F. (2021). Implications of the use of artificial intelligence in public governance: A systematic literature review and a research agenda. Government Information Quarterly, 38(3), 101577. doi: 10.1016/j.giq.2021.101577
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Erfan Wahyudi; Muhammad Suhardi, Wiredarme

This work is licensed under a Creative Commons Attribution 4.0 International License.







