The Readiness of Disadvantaged Regions in Implementing E-Government in Indonesia: Case Study in East Seram Regency
Abstract
The East Seram Regency is a disadvantaged region in Indonesia with many sub-districts that do not have access to internet and electricity. The remaining options for sub-districts was hindered because it is limited by wilderness and free oceans and the APBD (Regional Revenue and Expenditure Budget) in this regency is also limited. Although, the implementation of e-Government by the Regent are willing to follow the mandate of Presidential Regulation No. 95 of 2018 concerning Electronic-Based Government Systems (SPBE). The purpose of this study was to analyze and determine the readiness of the East Seram Regency in implementing the e-government system in Indonesia. This study used a mixture of qualitative and quantitative methods and data collection technique was also carried out by using a questionnaire for 76 respondents, in-depth interviews for 7 informants, and documentation. The result showed the quality of public human resources and civil servants in the field of communication and the informatics are low. Also, the ICT infrastructure such as internet, servers, networks, and computer equipment are inadequate. The East Seram Regency is a disadvantaged region that prioritizes physical development infrastructure rather than allocating a high budget for the information technology tools. Therefore, it is concluded that the East Seram Regency as one of the disadvantaged region in Indonesia whose Local Government is 'Not Ready' to implement an e-government system as mandated by Presidential Regulation No. 95 of 2018.
Downloads
References
Alsaad, A. K., Yousif, K. J., & AlJedaiah, M. N. (2018). Collaboration: the key to gain value from IT in supply chain. EuroMed Journal of Business, 13(2), 214–235. https://doi.org/10.1108/EMJB-12-2017-0051
Budi, N. F. A., Fitriani, W. R., Hidayanto, A. N., Kurnia, S., & Inan, D. I. (2020). A study of government 2.0 implementation in Indonesia. Socio-Economic Planning Sciences, 100920. https://doi.org/10.1016/j.seps.2020.100920
Christofi, M., Vrontis, D., Leonidou, E., & Thrassou, A. (2018). Customer engagement through choice in cause-related marketing: A potential for global competitiveness. In International Marketing Review (Vol. 37, Issue 4). https://doi.org/10.1108/IMR-04-2018-0133
CNN Indonesia. (2020). Demo Warga Seram: 75 Tahun Merdeka, Desa Kami Gelap Gulita. https://www.cnnindonesia.com/nasional/20200826150702-20-539552/demo-warga-seram-75-tahun-merdeka-desa-kami-gelap-gulita
Creswell, J. W. (2018). Research design: Qualitative, quantitative, and mixed methods approaches. SAGE Publications.
Creswell John W., C. J. D. (2018). Research design: Qualitative, quantitative, and mixed methods approaches. SAGE Publications.
Damanik, M. P., & Purwaningsih, E. H. (2018). Kesiapan E-Government Pemerintah Daerah Menuju Pengembangan Smart Province (Studi pada Pemerintah Kabupaten Mandailing Natal, Provinsi Sumatera Utara). Jurnal Studi Komunikasi Dan Media, 22(2), 185. https://doi.org/10.31445/jskm.2018.220207
Glyptis, L., Christofi, M., Vrontis, D., Giudice, M. Del, Dimitriou, S., & Michael, P. (2020). E-Government implementation challenges in small countries: The project manager’s perspective. Technological Forecasting and Social Change, 152(September 2019). https://doi.org/10.1016/j.techfore.2019.119880
Gong, Y., Yang, J., & Shi, X. (2020). Towards a comprehensive understanding of digital transformation in government: Analysis of flexibility and enterprise architecture. Government Information Quarterly, 37(3), 101487. https://doi.org/10.1016/j.giq.2020.101487
Hendra Kusuma. (2019). Awal Mula Jokowi Pangkas Eselon III dan IV hingga Diganti Robot. DetikFinance. https://finance.detik.com/berita-ekonomi-bisnis/d-4803155/awal-mula-jokowi-pangkas-eselon-iii-dan-iv-hingga-diganti-robot
JDIH. (2020). PERATURAN PRESIDEN REPUBLIK INDONESIA NOMOR 63 TAHUN 2O2O TENTANG PENETAPAN DAERAH TERTINGGAL TAHUN 2O2O-2O24. https://jdih.setkab.go.id/PUUdoc/176108/Perpres_Nomor_63_Tahun_2020.pdf
Kabartimurnews. (2019). 12 Tahun Dibangun, Tower Geser Belum Nikmati Internet – Kabartimurnews.com. https://www.kabartimurnews.com/2019/02/26/12-tahun-dibangun-tower-geser-belum-nikmati-internet/
Kementerian Komunikasi dan Informatika. (2017). SDM Handal Berkualifikasi IT Kunci Sukses e-Government Banyuwangi. https://kominfo.go.id/content/detail/9152/sdm-handal-berkualifikasi-it-kunci-sukses-e-government-banyuwangi/0/sorotan_media
Kompas.com. (2019). Jalan Penghubung Sejumlah Kecamatan di Pulau Seram Rusak Parah. https://regional.kompas.com/read/2019/01/27/11014211/jalan-penghubung-sejumlah-kecamatan-di-pulau-seram-rusak-parah
Kompastimur.com. (2020). Bupati SBT Resmi Sampaikan Kebijakan Umum Anggaran Perubahan Tahun 2019 - Kompas Timur. http://www.kompastimur.com/2019/08/bupati-sbt-resmi-sampaikan-kebijakan.html
Kovačić, Z. J. (2005). The impact of national culture on worldwide eGovernment readiness. Informing Science, 8, 143–158. https://doi.org/10.28945/492
Limani, Y., Hajrizi, E., Stapleton, L., & Retkoceri, M. (2019). Digital transformation readiness in higher education institutions (hei):the case of kosovo. IFAC-PapersOnLine, 52(25), 52–57. https://doi.org/10.1016/j.ifacol.2019.12.445
Muqhita, D., & Handayaningsih, S. (2013). E-readiness Pembuatan Model Sistem M-government (Studi Kasus Pemerintah Kota YOGYAKARTA). 1(2), 465–475. https://doi.org/10.12928/jstie.v1i2.2557
Mursitama, T. N. (2012). Peran Serta Masyarakat Dan Dunia Usaha Dalam Mewujudkan Sistem Transparansi Nasional Pelayanan Publik. Jurnal Rechts Vinding: Media Pembinaan Hukum Nasional, 1(1), 75. https://doi.org/10.33331/rechtsvinding.v1i1.107
Musa, M. R. (2010). An e-readiness Assessment Tool for Local Authorities : A Pilot Application to Iraq. May, 147. http://dar.aucegypt.edu/bitstream/handle/10526/713/2010ppadmohammedmusa.pdf?sequence=1
Nam, T., & Pardo, T. A. (2011). Smart city as urban innovation: Focusing on management, policy, and context. ACM International Conference Proceeding Series, September, 185–194. https://doi.org/10.1145/2072069.2072100
Nento, F., Nugroho, L. E., & Selo. (2017). Model E-Readiness Untuk Pengukuran Kesiapan Pemerintah Daerah Dalam Penerapan Smart Government : Studi Kasus Pemerintah Provinsi Gorontalo. Seminar Nasional Inovasi Dan Aplikasi Teknologi Di Industri (SENIATI), B27.1-6.
Norris, D. F., & Reddick, C. G. (2013). Local E-Government in the United States: Transformation or Incremental Change? Public Administration Review, 73(1), 165–175. https://doi.org/10.1111/j.1540-6210.2012.02647.x
Nugraha, J. T. (2018). E-Government Dan Pelayanan Publik (Studi Tentang Elemen Sukses Pengembangan E-Government Di Pemerintah Kabupaten Sleman). Jurnal Komunikasi Dan Kajian Media, 2(1), 32–42.
Pemkab Seram Bagian Timur. (2010). Peraturan Daerah Kabupaten Seram Bagian Timur Nomor 10 Thun 2010 Tentang pembentukan Negeri Administratif di Kabupaten Seram Bagian Timur. http://vervalsp.data.kemdikbud.go.id/verval/dokumen/skoperasional/189230-248611-368475-119913845-853973843.pdf
Putri, N. . A. D., & Darmawan, E. (2018). E-Readiness Provinsi Kepulauan Riau dalam Penerapan E-Government (Studi Terhadap Kepri Smart province). KEMUDI: Jurnal Ilmu Pemerintahan, 3(1), 173–192. https://ojs.umrah.ac.id/index.php/kemudi/article/view/771
Santoro, G., Ferraris, A., & Winteler, D. J. (2019). Open innovation practices and related internal dynamics: case studies of Italian ICT SMEs. EuroMed Journal of Business, 14(1), 47–61. https://doi.org/10.1108/EMJB-05-2018-0031
Silva, A. O. da, & Fernandes, R. A. S. (2020). Smart governance based on multipurpose territorial cadastre and geographic information system: An analysis of geoinformation, transparency and collaborative participation for Brazilian capitals. Land Use Policy, 97(May), 104752. https://doi.org/10.1016/j.landusepol.2020.104752
Sugiyono. (2013). Metode Penelitian Pendidikan Pendekatan Kuantitatif Kualitatif dan R&D. Alfabeta.
Suwardana, H. (2017). 117-265-1-Sm. JATI UNIK : Jurnal Ilmiah Teknik Dan Manajemen Industri, 1(2), 102–110.
Waheduzzaman, W. (2013). Transforming Government : People , Process and Policy Article information : Transforming Government : People , Process and Policy, 7(2), 240–255.
Waheduzzaman, W., & Miah, S. J. (2015). Readiness assessment of e-government: a developing country perspective. Transforming Government: People, Process and Policy. https://doi.org/10.1108/TG-05-2014-0018