IMPLEMENTASI SMART GOVERNMENT DI KANTOR LURAH GUNTUNG, KOTA BONTANG
##plugins.themes.academic_pro.article.sidebar##
https://doi.org/10.33701/jiwbp.v14i1.3929
Downloads
##plugins.themes.academic_pro.article.main##
Abstract
This study analyzes how government support applications are in the context of smart government at the Guntung Lurah Office. The method used in this research is a qualitative research method with data collection techniques using observation, interviews and supporting documents the results of research on the implementation of smart government in Bontang City which was carried out at the Guntung Lurah Office was that there were 7 forms of smart government implemented. The implementation of smart government can be seen from the elements of successful e-government development, namely support, capacity to produce competent human resources, and value to produce benefits for society. The implementation of smart government has a positive impact on the community and employees, namely that the service process is not carried out manually, the community can access the information or documents needed, people who fall into the poor category can receive cash and non-cash assistance and the construction of facilities and infrastructure is carried out according to needs. However, the obstacles found in this research are the lack of outreach to the public and an internet network that does not support it, which has an impact on the use of applications and the service processes provided to the public.
Key words: Smart government, e-government
##plugins.themes.academic_pro.article.details##
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
- The right of publication of all material information contained in this journal site is held by the editorial board / editor with the knowledge of the author. Journal Manager will uphold the moral rights of the author.
- The formal legal aspect of access to any information and articles contained in this journal site refers to the terms of the Creative Commons Attribution-ShareAlike 4.0 (CC BY-SA) license, which means that This license lets others remix, adapt, and build upon your work even for commercial purposes, as long as they credit you and license their new creations under the identical terms. This license is often compared to “copyleft” free and open source software licenses. All new works based on yours will carry the same license, so any derivatives will also allow commercial use.
- Each Ilmiah Wahana Bhakti Praja journal, both printed and electronic, is open access for educational, research and library purposes. Beyond this purpose, publishers or journal managers are not responsible for copyright infringement committed by readers or users.