INCREASING THE CAPACITY OF VILLAGE APPARATUS IN IMPLEMENTING PUBLIC SERVICE FUNCTIONS IN BACIRO VILLAGE, GONDOKUSUMAN SUB-DISTRICT, YOGYAKARTA CITY
Abstract
Efficient and effective public services are important to fulfill the needs of the community. Increasing the capacity of village apparatus in implementing public service functions is the key. However, village apparatus participation in increasing knowledge and skills related to tasks and functions in Baciro Village is low. This study aims to analyze and describe the capacity building of the village apparatus in implementing public service functions in Baciro Village, Gondokusuman, Yogyakarta City. This study used a quasi-qualitative method. Data collection techniques covered interviews, observation, and documentation. The results of the study showed that capacity building covered three dimensions, namely human resource development, organizational strengthening, and institutional reform. Meanwhile, human resource development needs to be improved in terms of quality and quantity so the village apparatus can be competent in helping the community in solving obstacles. In terms of organizational strengthening, the existing organizational structure is clear and the village apparatus understands their duties and responsibilities. In terms of institutional reform, the services provided are always transparent so that the community can easily access information and supervise all aspects carried out by the village apparatus for the welfare of the community and the interests of the organization. In this case, the apparatus has to be professional in carrying out their duties. It can be concluded that the capacity building of the apparatus in organizing public service functions in Baciro Village is considered in a fairly good category but it requires improvement in some aspects.
Downloads
References
Abbas, M. N., & Rahmadanita, A. (2023). Work Performance in Improving the Public Service Quality (Research on Semuntai Village Long Ikis District Paser Regency). Jurnal MSDA (Manajemen Sumber Daya Aparatur, 11(2). https://doi.org/https://doi.org/10.33701/jmsda.v11i2.3173
Arifah, S. B. N., & Amalia, R. (2021). Kompetensi Aparatur Dalam Upaya Melayani Perizinan Elektronik Di Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kabupaten Barito Utara Provinsi Kalimantan Tengah. Jurnal MSDA (Manajemen Sumber Daya Aparatur), 9(2). https://doi.org/DOI 10.33701/jmsda.v9i2.1988
Ashari, H., Burhan, M. I., Sari, D. A. L., Makmur, E., & Muchtar, A. (2022). Peningkatan Kapasitas Aparatur Kelurahan Sibatua Kecamatan Pangkajene Kabupaten Pangkep Terhadap Penggunaan Google Apps. TEKIBA : Jurnal Teknologi Dan Pengabdian Masyarakat, 2(2). https://doi.org/https://doi.org/10.36526/tekiba.v2i2.2239
Askari, A. A., & Nugraha, A. (2019). Reformasi Birokrasi Bidang Sumber Daya Manusia Melalui Peningkatan Kompetensi Aparatur Sipil Negara di Kelurahan Pesanggrahan Jakarta Selatan Tahun 2014-2017 [UIN Syarif Hidayatullah]. https://repository.uinjkt.ac.id/dspace/handle/123456789/49222
Buamona, I. (2016). Kredibilitas Komunikator, Logika Desain Pesan dan Pengetahuan Aparatur Desa/Kelurahan (Studi Pengaruh Efektifitas Komunikator/Narasumber Badan Pemberdayaan Perempuan, Masyarakat dan Desa (BPPMD) Kota Ambon Terhadap Tingkat Pengetahuan Aparatur Desa/Kelura. UNS-F. Pascasarjana Progdi. Ilmu Komunikasi.
Buamona, I., & Murliasari, R. (2017). Pengaruh Efektivitas Komunikator/Narasumber Terhadap Pengetahuan Aparatur Desa/Kelurahan Di Kota Ambon. Jurnal Politik Pemerintahan Dharma Praja, 10(1). https://ejournal.ipdn.ac.id/JPPDP/article/view/383
Bungin, B. (2022). Post-Qualitative Social Research Methods. Kuantitatif-Kualitatif Mixed Methods. Penerbit Kencana.
Dwiyanto, A. (2008). Reformasi Birokrasi Publik di Indonesia. PPSK-UGM.
Griendle, M. . (1997). Getting Good Government : Capacity Building in the Public Sectors of Developing Countries. : Hardvard Institute for International Development.
Hasibuan, C. S., Saputra, R., & Nurrahman, A. (2021). Pengembangan Kompetensi Aparatur Di Badan Pengelola Pajak Dan Retribusi Daerah Kota Medan Provinsi Sumatera Utara. Jurnal Ilmu Pemerintahan Widya Praja, 47(2). https://doi.org/https://doi.org/10.33701/jipwp.v47i2.2251
Hidayat, F., Saputra, R., & Nurrahman, A. (2022). Pengembangan Kompetensi Sumber Daya Aparatur Melalui Diklat Teknis Pada Badan Kepegawaian Pendidikan Dan Pelatihan Daerah Kabupaten Magelang Provinsi Jawa Tengah. Jurnal MSDA (Manajemen Sumber Daya Aparatur), 10(1). https://doi.org/10.33701/jmsda.v10i1.2500
Kairupan, S., & Mandagi, M. (2019). Peningkatan Kapasitas Aparatur dalam Pengelolaan Administrasi. Daya Sains : Jurnal Pengabdian Kepada Masyarakat, 2(1). https://doi.org/10.36412/jds.v2i1.1119
Kapoh, W., Liando, D., & Waleleng, G. (2016). Kualitas Sumberdaya Aparatur Sipil Negara Dalam Pelayanan Administrasi Di Kantor Kelurahan Pandu. Jurnal Ilmiah Society, 3(20). https://ejournal.unsrat.ac.id/index.php/jurnalilmiahsociety/article/view/12439
Mahmuda, D., Saputra, R., & Nurrahman, A. (2022). Kompetensi Aparatur Dalam Meningkatkan Kualitas Pelayanan Publik Di Dinas Tenaga Kerja Dan Transmigrasi Kabupaten Pesawaran Provinsi Lampung. Jurnal Pemerintahan Dan Keamanan Publik (JP Dan KP), 4(1). https://doi.org/https://doi.org/10.33701/jpkp.v4i1.2418
Maulidyah, Y. F., Muchsin, S., & Abidin, A. Z. (2019). Pengembangan Kapasitas Sumber Daya Manusia Dalam Meningkatkan Kualitas Pelayanan Publik (Studi Pada KantorKelurahan Pandanwangi Kecamatan Blimbing Kota Malang). Respon Publik, 13(4). https://jim.unisma.ac.id/index.php/rpp/article/view/3586/3642
Meidyanto, D., Saputra, R., & Nurrahman, A. (2021). Keefektifan Analisis Jabatan Dalam Penempatan Pegawai Di Dinas Perpustakaan Dan Kearsipan Daerah Kota Tarakan Provinsi Kalimantan Utara. Jurnal MSDA (Manajemen Sumber Daya Aparatur), 9(2). https://doi.org/https://doi.org/10.33701/jmsda.v9i2.2004
Milen, A. (2003). Pegangan Dasar Pengembangan Kapasitas. Pembaruan (program penguatan Prakarsa pembaruan Kabupaten).
Miles, M. B., & Huberman, A. M. (1992). Analisis Data Kualitatif. Terjemahan oleh Tjetjep Rohendi Rohidi. Penerbit Universitas Indonesia.
Moenir, A. S. (2008). Manajemen pelayanan umum di Indonesia. Bumi Aksara.
Nurrahman, A., Santoso, E. B., & Sani, M. F. (2020). Peningkatan Kinerja Pegawai Dalam Proses Pelayanan Administrasi Terpadu Kecamatan (Paten) Di Kantor Kecamatan Kelapa Dua Kabupaten Tangerang Provinsi Banten. Jurnal Ilmiah Wahana BhaktiPraja, 10(2). https://doi.org/https://doi.org/10.33701/jiwbp.v10i2.1401
Nurrahman, A., Tirahani, N., Santoso, E. B., & Rusmini, R. (2021). Kompetensi Aparatur Layanan Perizinan Online Single Submission Di Kota Bogor. Jurnal Ilmu Pemerintahan Widya Praja, 47(1). https://doi.org/https://doi.org/10.33701/jipwp.v47i1.1939
Oroh, A. W., Pioh, N., & Undap, G. (2017). Profesionalisme Kerja Perangkat Kelurahan Dalam Pelayanan Publik Di Kelurahan Kotamobagu Kecamatan Kotamobagu Barat. Jurnal Eksekutif, 2(2). https://ejournal.unsrat.ac.id/index.php/jurnaleksekutif/article/view/18463
Rahmadanita, A. (2022). The Influence Of Librarians’ Competence On Their Performance At The Jatinangor Institute Of Home Affairs Governance (IHAG) Library. Jurnal MSDA (Manajemen Sumber Daya Aparatur), 10(2). https://doi.org/https://doi.org/10.33701/jmsda.v10i2.2837
Solong, H. A. (2020). Manajemen Pengembangan Sumber Daya Manusia Menunjang Kinerja Aparatur Berkualitas. Deepublish.
Wullur, M. (2020). Program Kemitraan Masyarakat (Pkm) Peningkatan Kemampuan Aparatur Kelurahan Di Kelurahan Matani Dua Kota Tomohon. Abdimas: Jurnal Pengabdian Kepada Masyarakat, 13(2). https://doi.org/10.36412/abdimas.v13i2.2166
Copyright (c) 2024 Annisa Rahmadanita, Bernadetha Clara Josephine Wue

This work is licensed under a Creative Commons Attribution 4.0 International License.