DEVELOPMENT OF THE BALANCED SCORECARD MODEL TO IMPROVE THE QUALITY OF PERFORMANCE PLANNING IN THE PROVINCIAL GOVERNMENT OF THE SPECIAL CAPITAL REGION OF JAKARTA

Abstrak

The purpose of this study is to analyze problems and obstacles in the management of Government Agency Performance Accountability (AKIP) in the Provincial Government of DKI Jakarta, and to formulate a performance planning model that will be built to overcome weaknesses in performance planning in the Provincial Government of DKI Jakarta. By using the Government Sector Performance Accountability as an analytical tool, this study finds that the AKIP predicate target (value) in the DKI Jakarta Provincial Government has not been achieved until 2019 due to a number of factors, especially the problem of performance planning at the regional apparatus level. This study then formulates an implementation model based on the Balanced Scorecard in the development of performance planning.