TOBING, Hildawati. Kualitas Pelayanan Publik (Studi Kasus:Pelayanan Tera/Tera Ulang Di Kota Dumai). JURNAL TERAPAN PEMERINTAHAN MINANGKABAU, [S. l.], v. 3, n. 1, p. 69–85, 2023. DOI: 10.33701/jtpm.v3i1.2706. Disponível em: https://ejournal.ipdn.ac.id/index.php/jtpm/article/view/2706. Acesso em: 24 agu. 2025.