INDRAYANI, Etin; AKBAR, Fergie; DIANTORO, Suhajar. Overcoming Challenges in Digital Public Service Delivery: Insights from Lapak Aduan Implementation. TRANSFORMASI: Jurnal Manajemen Pemerintahan, [S. l.], v. 17, n. 2, p. 103–121, 2025. DOI: 10.33701/jtp.v17i2.3677. Disponível em: https://ejournal.ipdn.ac.id/index.php/JTP/article/view/3677. Acesso em: 27 jan. 2026.