The Impact of Government Innovation on the Restructuring of Government Institutions in the City of Bandung
DOI:
https://doi.org/10.33701/jtp.v17i2.5556Keywords:
Government Innovation, Institutional Restructuring, Good Governance, Digital Governance, Bandung CityAbstract
Government innovation has become a crucial strategy in responding to the pressures of globalization, rapid digitalization, and rising public expectations for more efficient, transparent, and accountable public services. This study aims to examine how government innovation influences institutional restructuring in Bandung City and its consequences for local governance. Using descriptive qualitative methods, data were collected through document analysis, observation, and in-depth interviews with 16 key informants, including government officials, civil servants, members of the Regional Representative Council (DPRD), and community representatives. Findings indicate that various digital innovations, such as the Sadayana, HAYU, Gampil, and SiBISA applications, as well as the development of the Public Service Mall (MPP), not only improve the quality of public services but also trigger structural and cultural shifts within the bureaucracy. Institutional changes are evident in the establishment of the Regional Development Planning, Research, and Innovation Agency as an innovation center, the repositioning of the Regional Apparatus Organization with the Communication and Information Agency as its digital backbone, and the strengthening of human resource capacity through digital literacy programs. Innovation also strengthens the principles of good governance, particularly transparency and public participation, through mechanisms such as e-budgeting, e-planning, and digital complaint channels. A distinctive contribution of this research lies in highlighting the reciprocal relationship between innovation and institutional restructuring, each serving as a prerequisite and enabler for successful governance transformation. This dynamic points to a paradigm shift from the efficiency-focused New Public Management (NPM) model to digital governance, which prioritizes data integration, cross-sector collaboration, and inclusivity.
Downloads
References
1. Banabera, G. I. (2019). Analisis Inovasi Pemerintahan Digital Village dalam Peningkatan Pelayanan Publik di Nusa Tenggara Timur. Jurnal Ilmu Pemerintahan Widya Praja, 45(2), 203-212. https://ejournal.ipdn.ac.id/JIPWP/article/view/667
2. Bangsawan, G. (2024). Peran Inovasi Berkelanjutan Dalam Transformasi Ekonomi Kepulauan Yang Inklusif. Jurnal Archipelago, 3(01), 41–54. https://doi.org/10.69853/ja.v3i01.98
3. Delmana, L. P. (2019). Pengaruh Penerapan Good Governance Dalam E-Purcashing Terhadap Pencegahan Korupsi. Jurnal Ilmu Pemerintahan Widya Praja, 45(1), 47–62. https://doi.org/10.33701/jipwp.v45i1.241
4. Dunleavy, P., Margetts, H., Bastow, S., & Tinkler, J. (2006). Digital-era governance: IT corporations, the state, and e-government. Oxford University Press
5. El Ammar, C., Profiroiu, C. M. (2020). Innovation in public administration reform:a strategic reform through NPM, ICT, and e-governance. A comparative analysis betweenLebanon and Romania. Administratie si Management Public, 35, 75-89. https://doi.org/10.24818/35-05
6. Etih Henriyani, (2019), Menumbuhkan Budaya Birokrasi Yang Inovatif Dan Berdaya Saing Global, Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara, https://jurnal.unigal.ac.id/index.php/dinamika/article/view/2255
7. Hood, C. (1991). A Public Management For All Seasons?. Public Administration. https://doi.org/10.1111/j.1467-9299.1991.tb00779.x
8. Ifitri, M., Aryani, N. F., Fajar, W., Sudianto, S., & Herman, H. (2024). Digital transformation in human resource management: the impact of ai and automation on employee competency development. Indo-Fintech Intellectuals: Journal of Economics and Business, 4(5), 2317-2328. https://doi.org/10.54373/ifijeb.v4i5.2033
9. Iqbal, M., & Mirza, T. (2024). Digitalisasi Pelayanan Publik dalam Sektor Pelayanan Kependudukan. IAPA Proceedings Conference, , 62-68. https://doi.org/10.30589/proceedings.2024.1042
10. Karyotakis, Konstantinos & Moustakis, Vassilis. (2016). Organizational factors, organizational culture, job satisfaction and entrepreneurial orientation in public administration. The European Journal of Applied Economics. 13. 47-59. https://doi.org/10.5937/ejae13-10781.
11. Kettunen, P., & Kallio, J. (2021). The impact of digital government transformation on public sector service delivery. Information Polity, 26(3), 271-285. https://doi.org/10.3233/IP-210274
12. Khotimah, N., & Astuti, R. S. (2020). Penerapan Sistem E-Budgeting Sebagai Bentuk Pemanfaatan Teknologi pada Era Revolusi Industri 4.0, Prosiding Simposium Nasional, “Tantangan Penyelenggaran Pemerintahan Di Era Revolusi Industri 4.0”, 532-547. http://eprints.itn.ac.id/4988/7/prosiding%2520UMM-Kajian%2520spasial%2520planning.pdf
13. Kondratenko, Vitalii et al, (2020), Innovation Development And Efficiency Of Public Administration: Management And Legislation Features, Marketing and Management of Innovations Issue 1, https://essuir.sumdu.edu.ua/bitstream-download/123456789/77092/1/Kondratenko_mmi_2020_1.pdf;jsessionid=A07B03047922412690FC1D2B1D4FC4D4
14. McKinsey & Company. (2019). Automation and the future of work in Indonesia. Automation and the future of work in Indonesia. McKinsey Global Institute Report.
15. Meijer, A., & Bolívar, M. P. R. (2015). Governing the smart city: a review of the literature on smart urban governance. International Review of Administrative Sciences, 82(2), 392-408. https://doi.org/10.1177/0020852314564308 (Original work published 2016)
16. Mulgan, G., & Albury, D. (2003). Innovation in the public sector. Strategy Unit, Cabinet Office, United Kingdom.
17. Osborne, S. P., & Brown, L. (2011). Innovation, Public Policy and Public Services Delivery in the UK. The Word That Would Be King? Public Administration, 89, 1335-1350.
https://doi.org/10.1111/j.1467-9299.2011.01932.x
18. Schwab, K. (2016). The fourth industrial revolution. World Economic Forum.
19. Setiawan, I., & Arti, N. D. B. (2024). Hubungan Inovasi Pemerintahan Terhadap Restrukturisasi Pemerintahan Di Indonesia. Jurnal Ilmiah Administrasi Pemerintahan Daerah, 16(2), 234–248. https://doi.org/10.33701/jiapd.v16i2.4824
20. Wanda Aprilla, Mardalena Wulandari, & Arie Elcaputera. (2024). Meningkatkan Transparansi dan Akuntabilitas Pemerintah Melalui Teknologi Digital dan Partisipasi Publik dalam Upaya Pemberantasan Korupsi. Eksekusi : Jurnal Ilmu Hukum Dan Administrasi Negara, 2(4), 321–334. https://doi.org/10.55606/eksekusi.v2i4.1553
21. Zarnelly, (2017), Sistem Informasi E-Budgeting Menggunakan Pendekatan Berorientasi Objek (Studi Kasus: UIN SUSKA Riau), Jurnal Ilmiah Rekayasa dan Manajemen Sistem Informasi, Vol 3, No 1 70-77, http://dx.doi.org/10.24014/rmsi.v3i1.3449
22. Zheng, Y., Zhong, R., & Jia, X. (2019). Institutional innovation, digital capability, and public service modernization. Government Information Quarterly, 36(3), 101–116
