Smart Governance Policy: An Overview of The Local Government Performance
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Jun 27, 2023
https://doi.org/10.33701/jiwbp.v13i1.3168
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Abstract
One of the challenges in digital transformation is building a comprehensive digital ecosystem. This article aims to analyze smart governance policies in improving government efficiency in Indonesia. The number of applications cannot be used as a benchmark in determining the performance of governance implementation. This article uses a qualitative research method with the approach of a systematic literature review. The results of the study found that smart governance policies are oriented to 4 indicators, including community participation, effective governance, public and social services, and political perspectives and strategies. This policy will be successful if implemented collaboratively and integratively. The novelty of the research is in the exploration of policies in local government because until now smart governance policies have not been fully implemented, especially in regions that do not have a clear vision strategy. This research also develops various smart governance policy challenges including digital technology infrastructure, organization, policy reform, and collaborative work development.
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Bolívar, M. P. R., & Meijer, A. J. (2016). Smart Governance: Using a Literature Review and Empirical Analysis to Build a Research Model. Social Science Computer Review, 34(6), 673–692. https://doi.org/10.1177/0894439315611088
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Broccardo, L., Culasso, F., & Mauro, S. G. (2019). Smart city governance: exploring the institutional work of multiple actors towards collaboration. International Journal of Public Sector Management, 32(4), 367–387. https://doi.org/10.1108/IJPSM-05-2018-0126
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Gil-Garcia, J R, Helbig, N., & Ojo, A. (2014). Being smart: Emerging technologies and innovation in the public sector. Government Information Quarterly, 31. https://doi.org/10.1016/j.giq.2014.09.001
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Ji, T., Chen, J., Wei, H.-H., & Su, Y.-C. (2021). Towards people-centric smart city development: Investigating the citizens’ preferences and perceptions about smart-city services in Taiwan. Sustainable Cities and Society, 67. https://doi.org/https://doi.org/10.1016/j.scs.2020.102691
Jiang, H., Geertman, S., & Witte, P. (2020). Avoiding the planning support system pitfalls? What smart governance can learn from the planning support system implementation gap. Environment and Planning B: Urban Analytics and City Science, 47(8), 1343–1360. https://doi.org/10.1177/2399808320934824
Kim, J. H., & Eom, S. J. (2019). The managerial dimension of open data success: Focusing on the open data initiatives in Korean local governments. Sustainability (Switzerland), 11(23). https://doi.org/10.3390/su11236758
Lin, Y. (2018). A comparison of selected Western and Chinese smart governance: The application of ICT in governmental management, participation and collaboration. Telecommunications Policy, 42(10), 800–809. https://doi.org/10.1016/j.telpol.2018.07.003
Liu, D., & Qi, X. (2021). Smart governance:The era requirements and realization path of the modernization of the basic government governance ability. Procedia Computer Science, 199, 674–680. https://doi.org/10.1016/j.procs.2022.01.083
Liu, F., Shi, Y., & Chen, Z. (2021). Intelligence Quotient Test for Smart Cities in the United States. Journal of Urban Planning and Development, 147(1), 04020053. https://doi.org/10.1061/(asce)up.1943-5444.0000637
Lom, M., & Pribyl, O. (2021). Smart city model based on systems theory. International Journal of Information Management, 56(February 2019), 102092. https://doi.org/10.1016/j.ijinfomgt.2020.102092
Meijer, A., & Bolívar, M. P. R. (2016). Governing the smart city: a review of the literature on smart urban governance. International Review of Administrative Sciences, 82(2), 392–408. https://doi.org/10.1177/0020852314564308
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Nababan, S. (2020). Strategi Pelayanan Informasi untuk meningkatkan Keterbukaan Informasi Publik. Jurnal Ilmu Komunikasi, 17(2), 166. https://doi.org/10.31315/jik.v17i2.3694
Nam, T., & Pardo, T. A. (2011). Conceptualizing smart city with dimensions of technology, people, and institutions. Proceedings of the 12th Annual International Digital Government Research Conference on Digital Government Innovation in Challenging Times - Dg.o ’11, 282. https://doi.org/10.1145/2037556.2037602
Netten, N., Bargh, M. S., van den Braak, S., Choenni, S., & Leeuw, F. (2016). On Enabling Smart Government. Proceedings of the 17th International Digital Government Research Conference on Digital Government Research, 293–302. https://doi.org/10.1145/2912160.2912180
Parycek, P., & Viale, G. (2017). Drivers of smart governance: Towards to evidence-based policy-making. ACM International Conference Proceeding Series, 564–565. https://doi.org/10.1145/3085228.3085255
Pereira, G. V., Parycek, P., Falco, E., & Kleinhans, R. (2018). Smart governance in the context of smart cities: A literature review. Information Polity, 23(2), 143–162. https://doi.org/10.3233/IP-170067
Putera, P. B., Manik, L. P., Rianto, Y., Sari, A. A., & Sadikin, R. (2020). How indonesia uses big data “indonesian one data” for the future of policy making. International Journal of Advanced Science and Technology, 29(5), 2177–2185.
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Tan, S. Y., & Taeihagh, A. (2020). Smart city governance in developing countries: A systematic literature review. ArXiv.
Tomor, Z., Meijer, A., Michels, A., & Geertman, S. (2019). Smart Governance For Sustainable Cities: Findings from a Systematic Literature Review. Journal of Urban Technology, 26(4), 3–27. https://doi.org/10.1080/10630732.2019.1651178
Washburn, D., & Sindhu, U. (2009). Helping CIOs Understand “Smart City” Initiatives. Growth, 17. http://c3328005.r5.cf0.rackcdn.com/73efa931-0fac-4e28-ae77-8e58ebf74aa6.pdf
Zhou, S., Zhang, X., Liu, J., Zhang, K., & Zhao, Y. (2020). Exploring development of smart city research through perspectives of governance and information systems: a scientometric analysis using CiteSpace. Journal of Science and Technology Policy Management, 11(4), 431–454. https://doi.org/10.1108/JSTPM-05-2019-0051
Alawadhi, S., & J. Scholl, H. (2016). Smart governance: A cross-case analysis of smart city initiatives. In Proceedings of the Annual Hawaii International Conference on System Sciences (pp. 2953–2963). https://doi.org/10.1109/HICSS.2016.370
Anand, P. B., & Navío-Marco, J. (2018). Governance and economics of smart cities: opportunities and challenges. Telecommunications Policy, 42(10), 795–799. https://doi.org/10.1016/j.telpol.2018.10.001
Anindra, F., Supangkat, S. H., & Kosala, R. R. (2018). Smart Governance as Smart City Critical Success Factor (Case in 15 Cities in Indonesia). International Conference on ICT for Smart Society: Innovation Toward Smart Society and Society 5.0, ICISS 2018, 1–6. https://doi.org/10.1109/ICTSS.2018.8549923
Aurigi, A., & Odendaal, N. (2020). From “Smart in the Box” to “Smart in the City”: Rethinking the Socially Sustainable Smart City in Context. Journal of Urban Technology, 0(0), 1–16. https://doi.org/10.1080/10630732.2019.1704203
Barns, S. (2018). Smart cities and urban data platforms: Designing interfaces for smart governance. City, Culture and Society, 12(September), 5–12. https://doi.org/10.1016/j.ccs.2017.09.006
Bolívar, M. P. R., & Meijer, A. J. (2016). Smart Governance: Using a Literature Review and Empirical Analysis to Build a Research Model. Social Science Computer Review, 34(6), 673–692. https://doi.org/10.1177/0894439315611088
Bousdekis, A., & Kardaras, D. (2020). Digital transformation of local government: A case study from greece. Proceedings - 2020 IEEE 22nd Conference on Business Informatics, CBI 2020, 2, 131–140. https://doi.org/10.1109/CBI49978.2020.10070
Broccardo, L., Culasso, F., & Mauro, S. G. (2019). Smart city governance: exploring the institutional work of multiple actors towards collaboration. International Journal of Public Sector Management, 32(4), 367–387. https://doi.org/10.1108/IJPSM-05-2018-0126
Chourabi, H., Nam, T., Walker, S., Gil-Garcia, J. R., Mellouli, S., Nahon, K., Pardo, T. A., & Scholl, H. J. (2012). Understanding smart cities: An integrative framework. Proceedings of the Annual Hawaii International Conference on System Sciences, 2289–2297. https://doi.org/10.1109/HICSS.2012.615
Cohen, B. (2013). What exactly a smart city? Http://Www.Boydcohen.Com/Smartcities.h Tml.
Criado, J. I., & Gil-Garcia, J. R. (2019). Creating public value through smart technologies and strategies: From digital services to artificial intelligence and beyond. International Journal of Public Sector Management, 32(5), 438–450. https://doi.org/10.1108/IJPSM-07-2019-0178
Crutzen, D. B. N. (2019). Exploring the Ability of Tomorrow’S Leaders to Support Smart City Projects. Innovation Management, Entrepreneurship and Sustainability.
Giffinger, R., & Gudrun, H. (2010). Smart Cities Rangking: An Effective Instrument for The Positioning of Cities ? Journal of the Centre of Land Policy and Valuation. https://doi.org/10.5821/ace.v4i12.2483
Gil-Garcia, J. Ramon, Helbig, N., & Ojo, A. (2014). Being smart: Emerging technologies and innovation in the public sector. Government Information Quarterly, 31(S1), I1–I8. https://doi.org/10.1016/j.giq.2014.09.001
Gil-Garcia, J R, Helbig, N., & Ojo, A. (2014). Being smart: Emerging technologies and innovation in the public sector. Government Information Quarterly, 31. https://doi.org/10.1016/j.giq.2014.09.001
Indrajit, A. (2018). One Data Indonesia to Support the Implementation of Open Data in Indonesia. T.M.C. Asser Press. https://doi.org/10.1007/978-94-6265-261-3_13
Islami, M. J. (2021). Implementasi Satu Data Indonesia: Tantangan dan Critical Success Factors (CSFs). Jurnal Komunika: Jurnal Komunikasi, Media Dan Informatika, 10(1), 13. https://doi.org/10.31504/komunika.v10i1.3750
Janowski, T. (2015). Digital government evolution: From transformation to contextualization. Government Information Quarterly, 32(3), 221–236. https://doi.org/10.1016/j.giq.2015.07.001
Ji, T., Chen, J., Wei, H.-H., & Su, Y.-C. (2021). Towards people-centric smart city development: Investigating the citizens’ preferences and perceptions about smart-city services in Taiwan. Sustainable Cities and Society, 67. https://doi.org/https://doi.org/10.1016/j.scs.2020.102691
Jiang, H., Geertman, S., & Witte, P. (2020). Avoiding the planning support system pitfalls? What smart governance can learn from the planning support system implementation gap. Environment and Planning B: Urban Analytics and City Science, 47(8), 1343–1360. https://doi.org/10.1177/2399808320934824
Kim, J. H., & Eom, S. J. (2019). The managerial dimension of open data success: Focusing on the open data initiatives in Korean local governments. Sustainability (Switzerland), 11(23). https://doi.org/10.3390/su11236758
Lin, Y. (2018). A comparison of selected Western and Chinese smart governance: The application of ICT in governmental management, participation and collaboration. Telecommunications Policy, 42(10), 800–809. https://doi.org/10.1016/j.telpol.2018.07.003
Liu, D., & Qi, X. (2021). Smart governance:The era requirements and realization path of the modernization of the basic government governance ability. Procedia Computer Science, 199, 674–680. https://doi.org/10.1016/j.procs.2022.01.083
Liu, F., Shi, Y., & Chen, Z. (2021). Intelligence Quotient Test for Smart Cities in the United States. Journal of Urban Planning and Development, 147(1), 04020053. https://doi.org/10.1061/(asce)up.1943-5444.0000637
Lom, M., & Pribyl, O. (2021). Smart city model based on systems theory. International Journal of Information Management, 56(February 2019), 102092. https://doi.org/10.1016/j.ijinfomgt.2020.102092
Meijer, A., & Bolívar, M. P. R. (2016). Governing the smart city: a review of the literature on smart urban governance. International Review of Administrative Sciences, 82(2), 392–408. https://doi.org/10.1177/0020852314564308
Mohanty, S. P., Choppali, U., & Kougianos, E. (2016). Everything you wanted to know about smart cities: The Internet of things is the backbone. IEEE Consumer Electronics Magazine, 5, 60–70. https://doi.org/10.1109/MCE.2016.2556879.
Nababan, S. (2020). Strategi Pelayanan Informasi untuk meningkatkan Keterbukaan Informasi Publik. Jurnal Ilmu Komunikasi, 17(2), 166. https://doi.org/10.31315/jik.v17i2.3694
Nam, T., & Pardo, T. A. (2011). Conceptualizing smart city with dimensions of technology, people, and institutions. Proceedings of the 12th Annual International Digital Government Research Conference on Digital Government Innovation in Challenging Times - Dg.o ’11, 282. https://doi.org/10.1145/2037556.2037602
Netten, N., Bargh, M. S., van den Braak, S., Choenni, S., & Leeuw, F. (2016). On Enabling Smart Government. Proceedings of the 17th International Digital Government Research Conference on Digital Government Research, 293–302. https://doi.org/10.1145/2912160.2912180
Parycek, P., & Viale, G. (2017). Drivers of smart governance: Towards to evidence-based policy-making. ACM International Conference Proceeding Series, 564–565. https://doi.org/10.1145/3085228.3085255
Pereira, G. V., Parycek, P., Falco, E., & Kleinhans, R. (2018). Smart governance in the context of smart cities: A literature review. Information Polity, 23(2), 143–162. https://doi.org/10.3233/IP-170067
Putera, P. B., Manik, L. P., Rianto, Y., Sari, A. A., & Sadikin, R. (2020). How indonesia uses big data “indonesian one data” for the future of policy making. International Journal of Advanced Science and Technology, 29(5), 2177–2185.
Puthal, D., Mohanty, S. P., Wilson, S., & Choppali, U. (2021). Collaborative Edge Computing for Smart Villages. IEEE Consumer Electronics Magazine, January. https://doi.org/10.1109/MCE.2021.3051813
Rodríguez-Bolívar, M. P. (2015). Transforming city governments for successful smart cities. Transforming City Governments for Successful Smart Cities, 1998, 1–185. https://doi.org/10.1007/978-3-319-03167-5
Samuel, C. A. (2021). Capaian, Peluang, dan Tantangan Implementasi E-Government di Indonesia.
Sayogo, D. S., & Yuli, S. B. C. (2018). Critical success factors of open government and open data at local government level in Indonesia. International Journal of Electronic Government Research, 14(2), 28–43. https://doi.org/10.4018/IJEGR.2018040103
Scholl, H. J., & Alawadhi, S. (2016). Creating Smart Governance: The key to radical ICT overhaul at the City of Munich. Information Polity, 21(1), 21–42. https://doi.org/10.3233/IP-150369
Statistics, C. B. of. (2015). Percentage of Population in Urban Areas by Province, 2010-2035. https://www.bps.go.id/statictable/2014/02/18/1276/persentase-penduduk-daerah-perkotaan-hasil-proyeksi-penduduk-menurut-provinsi-2015---2035.html
Tan, S. Y., & Taeihagh, A. (2020). Smart city governance in developing countries: A systematic literature review. ArXiv.
Tomor, Z., Meijer, A., Michels, A., & Geertman, S. (2019). Smart Governance For Sustainable Cities: Findings from a Systematic Literature Review. Journal of Urban Technology, 26(4), 3–27. https://doi.org/10.1080/10630732.2019.1651178
Washburn, D., & Sindhu, U. (2009). Helping CIOs Understand “Smart City” Initiatives. Growth, 17. http://c3328005.r5.cf0.rackcdn.com/73efa931-0fac-4e28-ae77-8e58ebf74aa6.pdf
Zhou, S., Zhang, X., Liu, J., Zhang, K., & Zhao, Y. (2020). Exploring development of smart city research through perspectives of governance and information systems: a scientometric analysis using CiteSpace. Journal of Science and Technology Policy Management, 11(4), 431–454. https://doi.org/10.1108/JSTPM-05-2019-0051